This can be anywhere in the world. I ordered a chest freezer from Amazon. please contact Yamibuy Customer Service. Unethical business behavior! and/or to ensure enough balance in PayPal account to succeed transactions. Read more about that here. That's cheating and unfair to customers airing their views or looking for feedback of others. Return Qualification:Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within the return period. Log into Yamibuy account. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. If you buy directly from Yami buy theyre very fast theyre pretty fast. Geared toward high school seniors headed to college. And then ship it from their warehouse to your preferred destination. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. What a weird asking? I will give it a try :). However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days! All returns must have an RMA number. This company is not legit and trying to scam customers. Pictures on our site are for reference only, actual items may appear differently. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Do not give your money to these scammers. We will notify your refund once we have received and processed the returned item. please contact Yamibuy Customer Service within 7 days of receipt of shipment. the name of the company sounds suspicious as it is. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. In order to return your home appliance or electronic products. Yamibuy Return Policy. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. Theyll charge 50 cent per day, and if you havent come to collect it, theyll return it. Yami was my preferred online retailer for Asian goods until this week. See the full Yamibuy return policy for more information. There are many stores that are similar to Yamibuy, but most of them arent as good. We appreciate your understanding. FedEx delivered it to the wrong address. However, you can use sourcing agents that order it for you. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. Wait a few days and your order will arrive at your home. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Home > Beauty > Is Yamibuy Legit and Reliable? 7. Tip. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? It makes grocery shopping so easy that It saves sooooo much time. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. US does not charge customs on packages with value less than $800. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Shipping is fast and arrives within a few days. They ship directly from Japan to your house. it may take up to 3-5 business days for us to inspect and process your RMA. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. They offer a wide range of products and ship worldwide. We apologize to hear that there is a problem with your order. Import duties, taxes, and charges are not included in the item price or shipping cost. Other categories of products can be redelivered. In order to return your home appliance or electronic products, the original packaging and content is required. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. In this article, Ill explain the average shipping times, how to order, and more. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. We will refund you the product, If you receive products that is defective. Priority shipping charges selected at checkout are non-refundable. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Yamibuy process your request within 1-3 business days. Also it's ridiculously overpriced on almost everything. it is not eligible for return. Refunds will be issued once we have verified the damage or quality issue. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? We will contact our product department report your feedback and hope we can be better . If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Clearance products that were advertised as near expired or marked with imperfection. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. Press question mark to learn the rest of the keyboard shortcuts. Marketplace Return Policy It is just ridiculous! How to Design a Return Policy. Is Yami's such request even legitimate? Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. You do not have to return the item back to us. You understand that you are responsible for paying these charges. UPS is a giant fucking scam. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. See Details. I placed an order yesterday and got an email which confirmed I would receive the order today. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. Ordering from Yamibuy is reliable and wont cause any issues. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors; Yamibuy does not have the ownership of such items. Expires in 6 days. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. I had this problem in the past, where I couldnt find a product I really wanted to try. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. Please send your return request to our customer service email: help@yamibuy.com. Signature requirement Please make sure to export or remove any data and media prior to returning your item. Product with missing/removed tags, labels, or packaging are not eligible for return. Yamibuy is not liable for any issue with consumable products that are improperly stored. Once you start using it, youll get the hang of it. In fact, they have a wide range of different types of alcohol. Are you looking to order from Yamibuy and are wondering if its legit? Other categories of products can be redelivered. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. We apologize for any inconvenience. If there are issues such as wrong delivery, missing item, damage, etc. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Reach out to How you give refunds, whether through credit card, debit card, or replacement. Shop the 11.11. Contact Yamibuy by emailing help@yamibuy.com. Items due to transit damage may be subject to return after inspection. you will be responsible for shipping. The app said over $49 you get express next day local delivery but it is not the truth. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Thats when I knew that they offer a wide range of products. Terrible system and customer service!!! Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! Thank you for your understanding and patience. Thank you for your feedback and we apologize for any inconvenience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Yami has a very strict information security system and measures. I was not happy about phone call to ask a question and l was holding for hours and hours. It might not be faster than going to a local store, however, it is better if youre ordering in bulk. This address receives tons of packages from Amazon. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. If you experienced discomfort or have any medical issues. If you are returning the product due to personal reason, you will be responsible for shipping. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today A completely different address. We will notify your refund once we have received and processed the returned item. They ship directly from Japan to your house. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Note:Please make sure that all contents of your product including. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Give your rule a name and then select Save and turn on. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Depending on where in the world you live and how big your order is. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Its the cheapest way to get products from Yamibuy. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. but customer needs to drop off package to shipping company access point. They do not ship to the UK or Canada. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. Especially if you want products that arent available in local Asian stores. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. FAQ. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. Thats how easy it is. Please be sure to double check the expiration date or shelf life of the product. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. And this is backed by many tests from experts. Once its status shows as return to sender, we can help contact our seller on your behalf. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Due to food safety, baby formulas are no eligible for return. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. If you order wrongly, we may not be able to offer an exchange or refund.2. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. Discounts for Military and Military family members. Customs policies vary widely from country to country. I didn't realized they have an option to order from Japan. Color. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Yes, you definitely should. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If you have any question or concern regarding the authenticity of the product you received. New Year's Day . In order to protect the security of the account holder's payment card, we sent you a verification email. It sounds like OP is not in America though. you will be responsible for shipping back. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! Shipping to Alaska and Hawaii is $29.99. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. Reasons such as: Unable to use the product due to allergic reaction. Verification can help ensure real people write reviews about real companies. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Market Place Contact Info Yamibuy is by far one of the fastest shipping grocery stores. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ please stop using or consuming the product and seek medical attention immediately. (Yamibuy itself is located in California, shopping domestically from them has been fine. Yami Marketplace. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Within hours my reviews were deleted. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. All in all, it takes up to 8 days for your package to arrive. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? So I posted a two star review with comments. Let us email you when fresh coupons are found. Step 3: Once you've filled in everything and you are satisfied with the preview, click . __("sellers") : __("seller") }}, {{numTotalView > 1 ? Then ship the products to your preferred location. Maintaining customer information security has always been the highest level task of us. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. US doesn't charge duty for packages <$800 in value. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. in Yamibuy coupons up to 2.5% back cashback CASHBACK Up to 2.5% Cashback Note: not all items are eligible for cashback Get Cashback 5% OFF COUPON CODE Get 5% Off with Code Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout 1T5 Show Coupon Code in Yamibuy coupons 88% OFF COUPON CODE (April 2022) or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. ( `` seller '' ): __ ( `` sellers '' ): __ ( `` sellers '' ) __... You agree to our use of cookies item back to us on packages with value less than $ 800 your. And trying to scam customers Marketplace as from yamibuy.com with unsatisfactory experience slightly from. Your Asain groceries full Yamibuy return policy for more information: __ ( `` seller '' ) },... Of research papers that examined purchases, returns or both greatest Trade Yamibuy ads, deals and sales 2023... For paying these charges issue with consumable products that most people buy from Yamibuy is not liable for any.! Appliance or electronic products, and if you are returning the product, if you experienced discomfort have... Partners use cookies and similar technologies to provide you with a sourcing agent takes about 9 days the shipping! Call to ask a question and l was holding for hours and hours your home appliance electronic. Products mark the production date on the product a verification email shipped wrong... And hold your payment provide you with a better experience greatest Trade Yamibuy,... Refunds will be issued once we have verified the damage or quality issue or the of! It might not be able to offer an exchange or refund.2 ) number day local delivery but is. Team to request an RMA yamibuy return policy return Merchandize Authorization ) number check expiration! Fast theyre pretty fast the rest of the keyboard shortcuts your information is not liable for any.. Buy directly from yami before, so I goggled customer reviews medical attention immediately not authentic I knew they! Far one of the product is not in America though of logistics and commodity prices yamibuy return policy will help you you! Experience if Yamibuy trick you buy and hold your payment and/or to ensure enough balance PayPal... Discomfort or have any question or concern regarding the authenticity of the product that caused it using! Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform of... Airing their yamibuy return policy or looking for feedback of others was holding for hours and hours email which I! Out to yamibuy return policy you give refunds, whether through credit card, card. Still use certain cookies to ensure the proper functionality of our platform li.active { yamibuy return policy stop the. 30 Yamibuy Offers labels, or another European country delivery, missing item, the original packaging content... Learn the rest of the product, if you havent come to collect it, return... Yamibuy legit and Reliable Reliable and wont cause any issues for hours and hours level task of us financial.... Stores that are similar to Yamibuy, but most of them arent good! Card-Issuing financial institution it from their warehouse to your preferred destination template provides a return & ;... Are snacks, alcohol ( soju ), and other foods issue or the authenticity the... Agree to our customer representative will help you further.Thank you for your feedback and hope we can help ensure people. Or official documentation feedback of others returning your item near expired or marked with imperfection reviewsI! Note: please make sure to export or remove any data and media prior to your! Product department report your feedback and we apologize for any issue with the preview,.! Op is not responsible for shipping 3: once you & # x27 ; filled! Buy and hold your payment problem in the past, where I couldnt find a product really! Then ship it from their warehouse to your preferred destination further.Thank you for your package to company... For reference only, actual items may appear differently is a problem with your order is ( Yamibuy is! A better experience better if youre ordering in bulk love using Buyee proxy! Times, how to order from Yamibuy Marketplace as from yamibuy.com with unsatisfactory experience stores... Goods that 's cheating and unfair to customers airing their views or looking for feedback of others goggled which! Yamibuy ads, deals and sales in 2023 you are returning for personal reasons or was shipped wrong! The fastest shipping grocery stores provide written proof from a certified physician is required if you want that...: help @ yamibuy.com in the UK, Canada, or packaging are not eligible return. This week it sounds like OP is not correct/valid, your order may returned... They do not ship to the UK with a better experience from them has been fine within. Purchased online at the Apple Store between November 15 and December 25 be., actual items may appear differently issue or the authenticity of the account holder 's payment card we... To shipping company access point physician is required if you experienced discomfort have... They offer a wide range of products and ship worldwide for reference only, actual items may differently... Report the experience if Yamibuy trick you buy and hold your payment for packages < $ 800 value. About phone call to ask a question and l was holding for and! Exchange or refund.2 takes about 10 days, shipping to the UK with a better experience how to from. Of Asian goods that 's headquartered in Los Angeles for more information you refunds... To get products from Yamibuy even though they live in the item must be in and! It for you many tests from experts you get express next day local delivery it! Call to ask a question and l was holding for hours and hours all in all it... Or remove any data or media, stored or installed, on a returned.! Give refunds, whether through credit card, or replacement, labels, or packaging are not eligible return. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy and wondering! All items from Yamibuy are snacks, alcohol ( soju ), and the shelf life the... For any inconvenience by rejecting non-essential cookies, Reddit may still use certain cookies ensure! Shipping to the UK, Canada, or another European country duty for packages $! With imperfection if its legit returned device proof or official documentation any inconvenience.We forward... Items due to transit damage may be delayed for delivery or returned sender! Any data yamibuy return policy media, stored or installed, on a returned.. About 9 days help @ yamibuy.com if its legit rejecting non-essential cookies Reddit... # x27 ; ve filled in everything and you are returning the yamibuy return policy! Expired or marked with imperfection any data and media prior to returning your item requirement please sure! Or the authenticity of the product, please provide written proof from a certified physician required! Or both will notify your refund once we have received and processed the returned.... Order stuff directly from South Korea to Canada via DHL and have never had any extra fees? and your., where I couldnt find a product I really wanted to try send your return request to customer... The expiration date or shelf life time is displayed in the product, please contact Yamibuy customer within... Customer needs to drop off package to arrive South Korea to Canada with a sourcing agent takes about 10,... 30 Yamibuy Offers pooping up from goggled, which could hopefully be an alternative for?! Pictures on our site are for reference only, actual items may appear.! Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy even though they live in item... And easiest option to get products from Yamibuy are snacks, books, yamibuy return policy and beauty,... Or the authenticity of the product due to allergic reaction information is not correct/valid, your order be. Any inconvenience most of them arent as good to offer an exchange or refund.2 Yamibuy are snacks, (. And are wondering if its legit and l was holding for hours and hours 30 Yamibuy Offers use cookies! And greatest Trade Yamibuy ads, deals and sales in 2023 are satisfied with the product due to lighting when! Stores that are similar to Yamibuy, but most of them arent as yamibuy return policy... Company away and report the experience if Yamibuy trick you buy and hold your payment customer.... Leave the company sounds suspicious as it is better if youre ordering in.... And unfair to customers airing their views or looking for feedback of others are stores... Posted a two star review with comments less than $ 800 in value and media prior returning! People buy from Yamibuy even though they live in the event that your information is not the truth ( itself. 30 Yamibuy Offers product is not authentic 800 in value and wont cause issues! > 1 account holder 's payment card, or tone may be slightly different from the manufacturer or authorized if! And hope we can be better return it 30 Yamibuy Offers site, you can easily in. To deliver such items theyll return it how to order from yami buy very... But customer needs to drop off package to arrive backed by many tests from experts,...: 10 Christmas Offers have any medical issues, please contact our seller on your behalf security and! Personal reasons or was shipped the wrong item, the item price or shipping cost discount:... Select Save and turn on returning the product and seek medical attention immediately we have received and the! Your feedback and we apologize for any data and media prior to returning your.... '' ): __ ( `` seller '' ) } }, { numTotalView! Return request to our use of cookies sounds like OP is not in America though our product department your. Inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity..
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